GDPR Compliance

Last updated: August 2024

cushamisyo is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Data Controller

cushamisyo acts as the data controller for any personal information collected through this website and in the course of providing our pet care services. Our contact details for data protection matters are:

Email: [email protected]
Location: Birmingham, United Kingdom

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your rights
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: Processing necessary to comply with a legal obligation

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal information we hold about you.

Right to Rectification

You have the right to request that we correct any personal information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we delete your personal information under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information under certain conditions.

Right to Data Portability

You have the right to request that we transfer your data to another organisation or directly to you under certain conditions.

Right to Object

You have the right to object to processing of your personal information under certain conditions.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt.

Data Transfers

Your personal data is processed within the United Kingdom. If any data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods depend on the nature of the information and the purposes for which it is used.

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

Updates to This Information

We may update this GDPR compliance information periodically. Any changes will be posted on this page.